You can place your order here on our website or contact us via our Facebook, Instagram, or Tiktok page.

Our available modes of payment are Gcash, Maya, and bank transfer (BPI, UnionBank, and PNB).

Kindly note that for Gcash payments, we do not accept payments with Express Send Scam Insurance.

You can send your proof of payment by messaging our Facebook page (Makeup Outlet Online) or by sending a DM to Anne Dn-moo.

You will receive an order confirmation using the email that you have provided during checkout.

As of now, we only ship to the Philippines. Our courier is J&T Express and we do not offer same-day delivery/pickup.

For orders bound to Luzon, shipping takes around 1-3 days. While orders bound to Visayas and Mindanao may take between 5 - 7 days.

At Makeup Outlet Online, we're committed to delivering high-quality products and a great customer experience. If your order arrives damaged, defective, or incorrect, we offer replacements under the following conditions:

• The issue is reported within 7 days of delivery.
• The product is unused and in its original packaging.

Tip: To help us process claims faster, please record a video while unboxing your order. This helps verify any issues like missing, broken, or wrong items.

To request a return, please contact our customer support on our Facebook account (Anne Dn-moo) with:

• Your order number

• A clear photo/video of the product and packaging
• A brief description of the issue

Yes! We carefully source our products from suppliers from USA and HK, we make sure that all items are authentic but also reasonably priced.

You can join the Makeup Outlet Online group on Facebook. We announce website exclusive or group exclusive sales there.

Sure! You can message us on Facebook (Anne Dn-moo or Makeup Outlet Online page) to request for specific makeup items that are not available on our website.

Kindly note that this is subject to availability.